Contact information
Contact Us
At Alli, customer satisfaction is our highest priority. Whether you have questions about your order, need product information, or require assistance, our dedicated support team is here to help.
Customer Support
📧 Email Support
📞 Phone Support
+1 (843) 774-3761
💬 Live Chat Support
Available through our website during business hours for fast and convenient assistance.
Business Hours
Monday – Friday: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed
Order Assistance
For faster support regarding your order, please include the following details in your message:
✔ Order Number
✔ Full Name
✔ Email Address
✔ Description of the Issue
Providing this information helps our support team resolve your request as quickly as possible.
How We Can Help
✔ Order Tracking & Delivery Support
✔ Product Information & Recommendations
✔ Returns, Refunds & Exchanges
✔ Billing & Payment Assistance
✔ Website & Technical Support
✔ General Customer Support
Our Commitment To You
We are committed to providing exceptional customer service and a seamless shopping experience. Our team strives to respond to all inquiries within 24–48 business hours.
Company Address
Alli Support Center
9401 W US HWY 42,
GOSHEN, KY,
40026, US
Thank You For Choosing Alli
We appreciate your trust and look forward to serving you. Our goal is to make your shopping experience simple, secure, and worry-free from start to finish.